Legal
Terms & Conditions
Last updated October 22, 2026
1. Billing & Payment Terms
All services provided by SanPros are billed monthly on the 10th of each month. Our billing period runs from the 1st to the last day of each month. Merchant fees are passed on to the customer. Quoted prices do not include sales tax.
2. Late Payments
If payment is declined or delayed, a late fee of 5% may be applied 5 days after the due date. Services may be suspended until the account is brought current.
3. Service Schedule & Access
Service schedules are mutually agreed upon during onboarding. Clients are responsible for ensuring that cleaning crews have proper and timely access to all designated areas, including any alarm codes, keys, or entry systems.
4. Scope of Work
All cleaning services follow the scope of work outlined in the approved proposal. Any additional requests or changes to service outside this scope may result in added charges, which will be quoted and approved prior to execution.
5. Supplies & Equipment
SanPros provides all standard cleaning equipment and supplies. If specific products or equipment are requested by the client, additional charges may apply.
6. Cancellations & Schedule Changes
Clients may request a temporary reschedule of service with at least 48 hours' notice. Last-minute cancellations (less than 24 hours) may incur a cancellation fee of 50% of the scheduled service.
7. Term & Termination
Each agreement remains in effect for an initial term of twelve (12) months unless otherwise stated. Upon completion of the initial term, the agreement automatically renews on a 12-month basis unless either party provides thirty (30) days' written notice of cancellation. Either party may cancel service with thirty (30) days' written notice. No partial refunds are issued for services already billed or performed.
8. Liability & Insurance
SanPros is fully insured and bonded. We take great care in protecting your property; however, in the rare event of accidental damage, please notify us within 24 hours of service so we can address the issue promptly.
9. Customer Satisfaction Guarantee
If you're not satisfied with the service, please notify us within 24 hours. We will return to re-clean the area at no additional charge.
Information you send us
When you request a quote through this website, we use the details you provide only to respond to you and deliver our services. We do not sell your information.
Contact
Questions about these terms? Email Team@sanpros.cleaning or call 561-401-0732. SanPros Cleaning, 711 NE Harbour Terrace, Unit 304, Boca Raton, FL 33431.